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Welcome to our re-designed Business Brief for 2010. We hope you find this condensed, more focused format easier to view and navigate through. As always we welcome your comments and feedback.
This edition will focus on industry benchmarking and the importance of maintaining a competitive advantage in your business. In addition, we are pleased to announce the release of one of several new products to be added to our servcie offerings! The Industry Benchmark Report is now available for purchase through our site! This report is designed to help you gain valuable knowledge about key performance measures applicable to your industry and company, the insight to make key strategic and financial decisions regarding the ongoing growth and development of your business, and finally, the tools to be ready to implement an action plan that is data and information driven!
Wishing you a successful 2010!
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Using Financial Benchmarking as a Strategic Business Tool
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Benchmarking is the process of comparing the business processes and performance metrics including cost, cycle time, productivity, or quality to another that is widely considered to be an industry standard benchmark or best practice. Essentially, benchmarking provides a snapshot of the performance of your business and helps you understand where you are in relation to a particular standard. The result is often a business case and "Burning Platform" for making changes to make improvements. The term benchmarking was first used by cobblers to measure people's feet for shoes. They would place someone's foot on a "bench" and mark it out to make the pattern for the shoes. Benchmarking is most used to measure performance using a specific indicator (cost per unit of measure, productivity per unit of measure, cycle time of x per unit of measure or defects per unit of measure) resulting in a metric of performance that is then compared to others.
Also referred to as "best practice benchmarking" or "process benchmarking", it is a process used in management and particularly strategic management, in which organizations evaluate various aspects of their processes in relation to best practice companies' processes, usually within a peer group defined for the purposes of comparison. This then allows organizations to develop plans on how to make improvements or adapt specific best practices, usually with the aim of increasing some aspect of performance. Benchmarking may be a one-off event, but is often treated as a continuous process in which organizations continually seek to improve their practices.
(Source: http://en.wikipedia.org/wiki/Benchmarking)
A key element to growing your business is to keep a watchful eye over your industry...and to know the benchmark data to keep you profitable and competitive.
- What are your industry's financial metrics, such as gross profit margins and return on assets?
- What are growth metrics such as profit and sales growth?
- What about income and balance sheet data...why does that matter?
- What strategies do you need to put in place to guard against competitive inroads and help secure a profitable, leadership position? Industry research is especially imperative during economic uncertainty.
Staying informed with updated financial benchmarks and industry profile statistics help to eliminate guess-work and helps optimize your business performance and drive your success.
AAG now offers a way for you to compare your key performance area's against your peer industry group. Visit our website for more information, http://www.allianceadvisorygroup.net/products.html
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Measuring Your Financial Health
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The raw numbers on your balance sheet, income statement and cash flow statement are just that. They only have value when tracked and measured against some standard of performance (either internally oriented or externally generated). The secret to effective financial management lies in knowing which ratios to track and what they tell you about the state of your business.
Unlike the profit and loss (income) statement, which is a historical recording that never changes, the balance sheet is a living, breathing document that changes on a daily basis. Three important balance sheet ratios to track are:
- Current ratio (Current assets/current liabilities)
- Quick ratio ([Cash + receivables]/current liabilities)
- Debt-to-equity ratio (Net worth/total liabilities)
The P&L statement focuses on revenues, expenses and net income (or loss) over a defined period of time. It measures the company's ability to turn sales/revenues into profits, a key ingredient for long-term success. Key P&L ratio's to track would include:
- Gross income (Revenues - cost of goods sold)
- Gross margin (Net sales - cost of goods sold)
- Net operating profit (Gross margin - SG&A expenses)
- Net profit (Net operating profit + income) - (other expenses + taxes)
Zaepfel considers gross margin the most important ratio on the P&L. "If you lose the gross margin battle," he cautions, "you can do a lot of other things right and still go out of business."
Key operating ratios combine information from the balance sheet and income statement to provide a more sophisticated look at what is happening with the business. These include:
- Gross profit ratio (Gross profit/sales)
- Pretax profit ratio (Pretax profit/sales)
- Sales-to-assets ratio (Total assets/sales)
- Return on assets ratio (Pretax profits/total assets)
- Return on equity ratio (Pretax profit/equity)
- Inventory turnover ratio (Cost of goods sold/inventory)
- Days in inventory ratio (Inventory turnover/365 days)
- Accounts receivable turnover ratio (Sales/accounts receivable)
- Collection period ratio (Accounts receivable turnover/365 days)
- Accounts payable turnover ratio (Cost of goods sold/accounts payable)
- Payable period ratio (Accounts payable turnover/365 days)
You should track and measure your performance ratio's at least monthly and compare them to internally generated standards of performance (i.e. budget) or against an external source of data (i.e. peer comparisons for your industry)
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Struggles Still Persist For Small Businesses |
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Economic confidence among America's small business owners plummeted in November, as more owners cited serious concerns about cash flow and saw economic conditions for their own businesses getting worse. The Discover Small Business Watch index fell 12 points in November to 76.5 from 88.5 in October.
"Fading confidence among small business owners could be tied to their low expectations for the upcoming holiday season, as 46 percent are forecasting decreased sales and 39 percent are expecting to hold the line," said Ryan Scully, director of Discover's business credit card. "However, we saw drops in optimism across the board, so it's hardly just one factor causing the concern."
The mood of small business owners generally has soured in November for three straight years, as economic confidence dropped from October to November in 2007 and 2008. The November 2008 index of 67.5 is the low point for the Watch since it started in August 2006. (See the full study here:
Study highlights:
- 52 percent of owners say they have experienced cash flow issues in the past 90 days, up from 44 percent in October. Forty-one percent of owners say they have not experienced cash flow issues, which is the lowest response in this category since the Watch began. The remaining 6 percent said they weren't sure.
- 53 percent of small business owners see conditions getting worse in the next six months, up from 43 percent in October; while 19 percent report that conditions are improving, a sharp decline from 29 percent in October; 23 percent see conditions as the same, and 5 percent weren't sure.
- 62 percent of small business owners rate the economy as poor, an increase from 55 percent in October; 30 percent rate it as fair, and 8 percent say it is good or excellent.
- 53 percent of small business owners think the overall economy is getting worse, up from 44 percent in October but still significantly lower than the 69 percent of owners who felt that way in February 2009, the last time the Watch index was this low. For November; 28 percent say the economy is getting better, down from 35 percent in October; 16 percent see it staying the same, and 3 percent are not sure.
We are advising our clients to focus on the basic blocking and tackling of good business management. Specifically we are spending time helping companies in the following areas:
1. Generating as much profitable revenue as soon as possible (examples might involve networking activities, reaching out to current and past clients for opportunities, highlighting/marketing recently completed jobs, etc.).
2. Accelerating cash into the business (aggressively work receivables reaching acceptable agreements to get payments by specific dates under certain terms, consider turning some accounts over for collection paying for these services on a success basis only, build job deposits/retainers into new business, etc.).
3. Review each and every expenditure to ensure it is necessary and, assuming it is, ensure it is managed aggressively for amounts and terms of payment (these would include various services that are provided to the firm, i.e. accounting, payroll services, insurance, etc., as well as the utilization of staff to maximize the ratio of billings to payroll costs).
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Sincerely,
Randy Farnum
Alliance Advisory Group, LLC
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